Frequently Asked Questions

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Product

What makes WorkMode different from coffee or an energy drink?

Coffee is one product doing one job. WorkMode is three, built around a working day. WorkMode ON pairs 90 mg of caffeine with 250 mg of L-theanine, plus lion's mane and bacopa, for the morning. Power Hour is a sugar-free fizz tab for the afternoon. WorkMode OFF has no caffeine at all and is made for the end of the day.

Every active and its dose is on the label, and the research behind them is on our science page.

How long does a tub last?

WorkMode ON and WorkMode OFF each give you about 30 servings per tub: a month of mornings, or a month of evenings. Power Hour comes in tubes of 10 tablets, and Triple Surge is three tubes, so 30 tablets.

Can I use WorkMode when pregnant or breastfeeding?

We don't recommend WorkMode during pregnancy or while breastfeeding unless your doctor or midwife has approved it. WorkMode ON and Power Hour contain caffeine, and all three products contain plant extracts. Every pregnancy is different, so check with your healthcare provider before taking any supplement.

Which WorkMode bundle should I choose?

Choose by the parts of the day you want covered. Rise & Reset: morning and evening (WorkMode ON and WorkMode OFF). Lock In: morning and afternoon (WorkMode ON and three tubes of Power Hour). All Day Stack: morning, afternoon and evening (all three). Triple Surge: afternoons only (three tubes of Power Hour).

Each bundle costs less than buying its products separately.

Using WorkMode

When should I take ON, Power Hour and OFF?

WorkMode ON: in the morning, 2 level scoops (7g) in 250ml of cold water. Power Hour: when the afternoon needs it, 1 tablet in 250ml of cold water, kept away from bedtime because it contains caffeine. WorkMode OFF: 30 minutes before bed, 1 heaped scoop (5g) in 250ml of hot or cold water. Those are the directions on the labels.

That's the whole routine. Switch on, stay on, power down properly.

Can I take WorkMode if I don't normally drink caffeine?

WorkMode OFF has no caffeine, so it's an easy place to start the routine.

WorkMode ON has 90 mg of caffeine per serving, about the same as a 200ml cup of filter coffee by EFSA's figures, and Power Hour has 130 mg per tablet. If you're not used to caffeine or are sensitive to it, check with a healthcare professional before you start.

Can I take WorkMode ON and Power Hour on the same day?

Yes. That's exactly what Lock In is for. ON in the morning (90 mg) plus one Power Hour later (130 mg) comes to 220 mg of caffeine. Count your coffee on top of that, and keep Power Hour away from bedtime.

What if WorkMode isn't for me?

Tell us. Send us a message or chat to us on WhatsApp and we'll help you work out what fits your routine. Everyone's day, diet and sleep are different, so experiences vary from person to person.

Our returns policy covers the rest.

Product Safety

Can I take WorkMode every day?

WorkMode is made for daily use. Stick to the serving on the label.

If you're pregnant, breastfeeding, on medication or sensitive to caffeine, check with your healthcare professional before you start.

How much caffeine is too much?

WorkMode ON has 90 mg of caffeine per serving and Power Hour 130 mg per tablet. WorkMode OFF has none.

EFSA says up to 400 mg of caffeine a day from all sources raises no safety concerns for healthy adults who aren't pregnant, so count your coffee and tea too. Not sure what's right for you? Check with your doctor or pharmacist.

Shipping & Orders

How long does delivery take in South Africa?

Standard delivery takes 3 to 5 working days to the main centres (Cape Town, Johannesburg and Durban) and 5 to 7 working days everywhere else. Our shipping policy has the details.

Do you ship internationally?

Not yet. We only ship within South Africa for now, so your order arrives fresh and fast. For bulk orders from outside South Africa, get in touch.

How do returns work?

Everything's in our returns policy. If something's wrong with your order, let us know and we'll help.

How do I get hold of you?

Chat to us on WhatsApp or send us a message from our contact page. We're here for orders, delivery and product questions.